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Cancellation & Returns
Return Policy
1.We know the quality of our products and want you to be convinced. We are also looking for a long-term .relationship with you and hence will go an extra mile to make sure that
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you acknowledge the healthy touch of Mother Nature.
2.If you do not like the quality of any product, please give us a call at +91-96366 89616 or email us at info@truewayfarms.com and we will be happy to make a replacement or
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cash back as per the T&Cs mentioned in the site. For any cash back, the delivery charges will be deducted.
Cancellations and Refunds
1. For cancelling your order please call us at +91-96366 89616 or email us at info@truewayfarms.com and quote your transaction ID/ order number. We will cancel your order as per
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the policy and if confirmed, you will receive an email confirming the same, within 2 hours of placing your request.
2. It is difficult to cancel the order, once placed. However you might still cancel the order within 2 hours of placing it.
3. If the order is cancelled within 2 hours of placing, amount will be refunded to your account. This might take few days and would depend upon our payment gateway partner.
4. If the order is cancelled post-dispatch, the two way delivery charges will be deducted and the balance refunded to the buyer.
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